shipping policy

Shipping Policy

Shipping Locations

We proudly ship to customers worldwide. No matter where you are, we’ll ensure your items reach you.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.

  • During high-demand periods, processing times may extend to 3-5 business days.

  • Note: Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates and Delivery Estimates

Standard Shipping:

  • United Kingdom: 3-5 business days - £4.99

  • Europe: 5-7 business days - £7.99

  • International: 7-14 business days - £12.99

Expedited Shipping:

  • United Kingdom: 1-2 business days - £9.99

  • Europe: 3-5 business days - £14.99

  • International: 5-7 business days - £19.99

Free Shipping:

  • We offer free standard shipping on all orders over £50.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package until it reaches your doorstep.

Customs, Duties, and Taxes

  • International orders may be subject to customs fees, import duties, and taxes, which are not included in our shipping charges.

  • Customers are responsible for any such additional fees.

  • Please check with your country’s customs office for further information.

Shipping Restrictions

  • Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses.

  • Some items may be restricted based on the destination country’s regulations.

Damaged or Lost Packages

If your package is damaged or lost during shipping, please contact our support team at [Your Support Email] within 7 days of receiving the damaged item or the expected delivery date. We will investigate and work with the carrier to resolve the issue promptly.

Questions?

For any questions regarding our shipping policy, feel free to reach out to us at [Your Support Email] or call us at [Your Support Phone Number]. We’re here to help!

Thank you for shopping with us!